CareerPlan

Customer Service Assistant

Warrnambool, VictoriaFull-time$96k2026-10-08 → 2026-10-20
No visa sponsorship

Core

Front-line support role managing calls, visitor greetings, mail coordination, and admin support to facilitate services for clients, families, and community members.

Role type

Customer Service Assistant

Builds

Operational support for youth engagement, mental health, family violence, foster care, housing, and disability services programs.

Domain

Community services / Non-profit

Deliverable

dashboards & analysis

Required skills

Communication, interpersonal skills, organization, time management, attention to detail, relationship building

Preferred skills

Experience in community services sector

Technologies

Office environment tools

Responsibilities

Answering calls, greeting visitors, coordinating mail and resources, providing admin support, liaising with diverse clients and stakeholders

Seniority

Entry-level / Casual