Caring Caller Administrator
Core
Administrative support for a telephone friendship service connecting isolated people with volunteers, including recruitment coordination and client-volunteer matching.
Role type
Senior IC operations administrator
Builds
Volunteer recruitment pipelines and client-volunteer matches
Domain
Non-profit / Community services / Volunteer management
Required skills
Volunteer recruitment coordination, client screening and assessment, stakeholder relationship building, community advocacy, MS Office suite, CRM software
Preferred skills
Community/volunteer sector experience, clear communication, time management, tech-savviness
Responsibilities
Coordinate volunteer recruitment from sourcing to onboarding, screen and assess new client referrals, match clients with suitable volunteers, provide day-to-day support for volunteer team leaders and callers, advocate for services through social media and community events, build relationships with community groups and healthcare providers