Customer Service Representative
On-site
Core
Deliver exceptional customer service and support key business activities including orders, claims, and delivery resolutions across phone, email, and online channels.
Role type
Customer Service Representative
Builds
Customer experience and operational support for sales and marketing operations
Domain
Health and wellness / Retail
Deliverable
customer features
Required skills
Customer service, problem-solving, communication, time management, Salesforce, administrative capabilities
Responsibilities
Manage customer enquiries, orders, claims, and delivery resolutions; Support web sales, credits, and administrative processes; Maintain accurate customer records in Salesforce and internal systems; Provide reception and office support as needed; Collaborate with Sales, Finance, Logistics, and Customer Service teams.