Customer Care Coordinator, ANZ
Hybrid
Core
Deliver excellent customer service across all channels, manage order and enquiry updates, and support sales growth through high-touch customer relationships.
Role type
Customer Care Coordinator
Builds
Customer satisfaction and sales growth
Domain
Customer service / Sales support
Deliverable
dashboards & analysis
Required skills
Customer service, Communication, Negotiation, Problem-solving, Planning, Time management, Microsoft Office, SAP
Responsibilities
Deliver customer service across all channels, Keep customers informed of order or enquiry updates, Support sales targets by collaborating with the sales team, Identify customer needs and opportunities to grow the business, Coordinate with internal stakeholders to ensure customer satisfaction, Maintain and update customer information accurately in SAP