Casual - Customer Experience Officer
Core
Provide administrative support and customer service for the City of Port Lincoln across Customer Experience, Visitor Information Centre, and Nautilus Arts Centre.
Role type
Administration Officer (Customer Experience)
Builds
Administrative documentation, customer responses, and operational support for local community services
Domain
Local government / Municipal services
Deliverable
dashboards & analysis
Required skills
Microsoft Office Suite, CRM systems, data entry, record keeping, document management, customer inquiry resolution, scheduling, report preparation
Preferred skills
Event coordination, operational improvement identification, cross-departmental collaboration
Responsibilities
Prepare correspondence, reports, and presentations; maintain records and databases; process forms and invoices; respond to community enquiries; assist with scheduling and event coordination
Seniority
Entry to Mid-level, generalist administration