Head of Risk Operations
Core
Lead global Risk Operations for Acquiring, Issuing, and Credit Risk domains, ensuring operational excellence and compliance within risk appetite.
Role type
Senior Director/Head of Risk Operations (Global)
Builds
Global risk operations procedures, playbooks, control frameworks, and AI-driven transformation initiatives.
Domain
Fintech, Global Payments, Financial Crime & Fraud
Deliverable
production ML models | dashboards & analysis | client delivery
Required skills
Senior leadership in regulated fintech, scaling multi-jurisdiction risk ops, fraud ops & ATO risk control, commercial/analytical judgement, cross-functional stakeholder management, automation/AI transformation, big data/analytics (SQL, BI tools)
Preferred skills
Cross-border payments expertise, multi-entity/licence environments, API-first product experience, IPO readiness experience, top-tier consulting background
Technologies
SQL, BI tooling, AI/ML frameworks
Responsibilities
Define vision and strategy for Risk Operations; build and lead a globally distributed team; manage location and resourcing for 24/7 coverage; create scalable operating rhythms with OKRs; drive data-driven performance management; balance risk, customer experience, and commercial impact; improve procedures and control frameworks; lead AI transformation of the team
Seniority
Senior Director, hands-on IC with strategic leadership