Service Support Centre Consultant
On-site
Core
Answer inbound calls and support venue partners with maintaining Wagering, Sky, and Max services.
Role type
B2B contact centre consultant
Builds
Customer support for venue partners
Domain
Gambling entertainment industry
Deliverable
client delivery
Required skills
inbound call handling, customer service, record keeping, computer literacy, communication
Responsibilities
Answer inbound calls in a timely and efficient manner, Support venue partners with maintaining Wagering, Sky and Max services, Maintain accurate records of venue calls