Analista de TI Jr. – Suporte e Infraestrutura
Core
Junior IT Analyst supporting day-to-day operations of the technology environment, ensuring reliable equipment, systems, and access for employees.
Role type
Junior IT Support & Infrastructure Analyst
Builds
Reliable IT infrastructure, user access, and equipment lifecycle management
Domain
IT Operations / Enterprise Support
Required skills
Windows OS administration, Microsoft 365 management, Entra ID (Azure AD) basics, Microsoft Intune familiarity, ticketing systems, IT asset inventory, basic networking (Wi-Fi, VPN, DNS, DHCP), endpoint security practices
Preferred skills
PowerShell scripting, ITIL practices, MDM tools (GLPI, Snipe-IT, Jamf), Windows Autopilot, remote workforce support
Technologies
Microsoft 365, Entra ID, Microsoft Intune, Windows, macOS, GLPI, Snipe-IT, Jamf, PowerShell
Responsibilities
Maintain IT asset records, configure and deploy workstations, manage user onboarding/offboarding, administer Microsoft 365 licenses, manage users/groups/permissions in Entra ID, provide technical support for hardware/software/connectivity, log and resolve support tickets, coordinate equipment warranties and purchases, support Information Security with endpoint controls
Seniority
Junior, hands-on IC
