Account Manager
Core
Drive growth and maximize marketing/distribution potential for venue partners on Fresha's global beauty and wellness marketplace.
Role type
Account Manager (Commercial)
Builds
Marketplace presence and revenue for beauty/wellness businesses
Domain
Beauty, Wellness, SaaS, Marketplace
Deliverable
product features | dashboards & analysis | client delivery
Required skills
Account management, SaaS platform adoption, marketplace optimization, revenue analysis, up-sell/cross-sell, stakeholder communication
Preferred skills
Experience with online marketplaces, Beauty and Wellness industry interest
Technologies
Fresha platform, mobile apps, Instagram, Facebook, Google integrations
Responsibilities
Serve as lead point of contact for merchants, support onboarding and training, optimize listing content for conversions, analyze reports to increase monetized revenue, meet KPIs on bookings and retention, resolve merchant inquiries, contribute product feedback, identify upsell opportunities
Seniority
Junior to Mid-level, hands-on IC