Desktop Support Engineer - Orange, NSW
On-siteCitizens only
Core
Providing onsite End User Services including hardware/software break-fix, device deployment, and identity management for customer organizations.
Role type
Desktop Support Engineer
Builds
End-user device readiness and IT support services
Domain
IT Services / Enterprise Support
Required skills
Hardware troubleshooting, software deployment, identity management, device provisioning, mobility device management, asset management, ticket triage
Responsibilities
Log, triage, and resolve end-user support tickets; diagnose and fix desktop/laptop faults; manage identity and access requests; prepare devices for new starters; configure and troubleshoot mobility devices; maintain hardware and print services; document resolutions.
Seniority
Individual Contributor