Payment Operations Analyst
Core
Build end-to-end visibility into the payment funnel for 20m+ gamers across 17+ payment service providers by creating alerting, dashboards, and reporting to identify issues early and quantify business impact.
Role type
Payment Operations Analyst (diagnostic & reporting)
Builds
Alerting systems, dashboards, and reporting for payment funnel health
Domain
Fintech / Gaming / Payments
Deliverable
dashboards & analysis
Required skills
Payments funnel literacy, root-cause analysis, SQL fluency, decline code analysis, 3DS flows understanding, multi-PSP analysis
Preferred skills
Self-serve BI tool familiarity, navigating ambiguity, multi-PSP comparative analysis
Responsibilities
Surface alerts and insights on checkout funnel health, lead root-cause investigations for funnel drop-offs, support reporting cadence to cross-functional teams, analyze authorization rates and decline codes, partner with Product/Engineering/Data Science/Fraud on diagnostic work
Seniority
Individual Contributor
