Admissions and Onboarding Advisor (Melbourne/Sydney/Brisbane)
Core
Support students through the end-to-end journey from application to enrolment and early study stages, managing domestic and international applications and ensuring compliance with institutional and regulatory requirements.
Role type
Admissions and Onboarding Advisor
Builds
Student enrolment and onboarding processes for a private higher education provider
Domain
Higher Education / Creative Industries
Deliverable
client delivery
Required skills
Tertiary admissions, compliance, student services, Credit/RPL processes, documentation validation, offer management, CRM management, data analysis, stakeholder collaboration
Preferred skills
Experience with TEQSA, ESOS, and VET Student Loans frameworks
Responsibilities
Review and assess student applications against course entry criteria; Validate supporting documentation including ID, transcripts, and English proficiency; Generate and issue Offers of Admission, Confirmation of Enrolment, and Overseas Student Health Cover; Ensure acceptance and commencement conditions are met; Deliver structured onboarding communications and engagement initiatives; Track and report on student engagement and retention metrics; Maintain accurate records in CRM and Student Management Systems.