Operations Specialist
Core
End-to-end execution of overseas student applications (ROW) from partner schools into university admissions portals, ensuring accuracy, speed, and SLA compliance.
Role type
Senior Operations Specialist (Admissions Pipeline)
Builds
Application data flow from Cialfo/Kaaiser platforms to UK, US, Australia, and other global university systems
Domain
Overseas education / Study abroad consulting / Admissions technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Overseas education admissions experience, multi-destination application knowledge (UK/US/Australia), data accuracy, pipeline tracking, report generation, error resolution, junior mentorship
Preferred skills
Experience with UCAS or similar deadline-driven systems, global distributed team collaboration, process documentation, quality check design
Technologies
Cialfo platform, university admissions portals, Manifest ecosystem
Responsibilities
Receive and assess application data from partner schools, enter data accurately into university portals, track outstanding tasks and document requirements, update student-facing platform records in real time, build and circulate volume/offer rate reports, escalate and resolve document errors, support junior team members
Seniority
Mid-level, hands-on contributor with mentorship responsibilities