IT Systems Engineer
Core
Provide technical support and systems administration services including IT operations, digital platforms, and cyber security for a faith-based organization.
Role type
IT Systems Engineer
Builds
IT operations, digital platforms, and cyber security services
Domain
Education / Non-profit / IT Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
IT support, systems administration, network engineering, SQL Server, IIS, Active Directory, Microsoft server technologies, TCP/IP, policy and procedure documentation
Preferred skills
On-call availability, escalation management, solution implementation
Technologies
SQL Server, IIS, Active Directory, Microsoft server technologies
Responsibilities
Diagnose and correct IT technology and application issues, participate in IT upgrades and maintenance, monitor OS/hardware/application releases and patches, provide direct and escalated technical support, develop specialist knowledge in supported products, negotiate solution implementation timeframes, escalate complex technical issues, propose process improvements to reduce support volume
Seniority
Mid-level, hands-on IC