Charter Support Coordinator
Core
Managing day-to-day logistics for Aero's private charter operations, serving as the primary liaison between guests, brokers, vendors, and internal teams to ensure seamless travel experiences.
Role type
Charter Support Coordinator (Operations)
Builds
Private charter flights and premium travel experiences for high-net-worth guests
Domain
Aviation / Luxury Travel
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Charter operations coordination, pre-flight logistics management, trip documentation handling, FBO and vendor coordination, crew compliance verification, operational record maintenance, process improvement, Microsoft Office proficiency, CRM system usage
Preferred skills
Aviation or hospitality industry background, knowledge of flight planning and dispatch processes, ability to work flexible schedules including evenings and weekends, willingness to travel
Responsibilities
Serve as primary point of contact for charter guests and brokers; coordinate pre-flight logistics including catering and ground handling; verify crew duty and flight time compliance; monitor operations to identify and escalate issues; maintain accurate operational records and trip documentation.
Seniority
Mid-level, hands-on operational coordinator