Air Operations Associate
Core
Coordinate daily air freight movements for customers by managing bookings, documentation, and logistics partners to ensure timely shipments.
Role type
Air Operations Associate
Builds
End-to-end air shipments for customers across the Japan gateway
Domain
Global trade / Air freight logistics
Required skills
Air freight operations, Booking management, Documentation (MAWB/HAWB), Invoicing, Customer service, Regulatory compliance, Data entry, Process improvement
Preferred skills
Weekend availability, Team collaboration
Technologies
Flexport systems, EDI (FHL/FWB), AMS
Responsibilities
Execute end-to-end air shipments including booking and partner coordination, Input data to create files and complete MAWB/HAWB, Handle timely invoicing for clients and subcontractors, Provide customer service and resolve claims, Ensure compliance with international shipping regulations, Support data accuracy and system updates
Seniority
Junior, hands-on IC