Technical Consultant (TAM) - AMAZON Web Services, Korea , Partner/FSI
Core
Technical Account Manager providing strategic technical direction, operational health monitoring, and field support for AWS Enterprise customers.
Role type
Senior IC Technical Account Manager (TAM)
Builds
AWS cloud solutions and operational stability for enterprise clients
Domain
Cloud Infrastructure / Enterprise Support
Required skills
IT architecture, OS/middleware/DB/network administration, cloud operations, troubleshooting, stakeholder management, solution planning
Preferred skills
AWS service expertise, senior leadership communication, cost optimization
Technologies
AWS (EC2, RDS, Network, ECS/EKS, IoT, Security/Governance)
Responsibilities
Resolve enterprise customer inquiries regarding AWS services, analyze and present operational performance reviews, review service disruptions and prelaunch planning, maintain operational health while reducing cost/complexity, lead technical discussions on incidents and risk management, collaborate with global engineering teams
Seniority
Senior, hands-on IC