Financial Counsellor
Core
Provide financial counselling, advocacy, and practical solutions to individuals and families experiencing financial hardship, vulnerability, and crisis to help them regain control and build resilience.
Role type
Financial Counsellor
Builds
Client-centered case plans and financial stability outcomes
Domain
Social services / Financial counseling
Deliverable
client delivery
Required skills
Financial counseling, advocacy, negotiation, case plan development, cultural competence (Aboriginal and Torres Strait Islander), crisis intervention, record keeping
Preferred skills
Accreditation with a recognized Financial Counselling Association, experience working with non-English speakers, driver's license
Technologies
SAMIS
Responsibilities
Provide financial counselling services to people experiencing financial hardship, Develop community member centred case plans, Advocate with creditors and external stakeholders, Support community members to access services, Maintain accurate records and client data using SAMIS, Monitor and review progress against case plans
Seniority
Mid-level (SCHADS Level 3 to 5)