Travel Customer Representative
Core
Provide friendly support and coordinate travel details for clients throughout their journey from inquiry to return.
Role type
Travel Customer Representative
Builds
Client travel itineraries and support
Domain
Travel services
Deliverable
client delivery
Required skills
communication, reservation confirmation, itinerary review, policy guidance, issue escalation, follow-up coordination
Preferred skills
customer service experience, travel interest, attention to detail, comfort with online tools
Responsibilities
Assist clients via email, phone, and messaging with travel questions; Confirm reservations and review itineraries; Provide destination and policy information; Follow up before departure; Escalate complex issues
Seniority
Entry-level, support role
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