Claims Co-Ordinator
Core
Manage a portfolio of insurance claims from start to finish, coordinating with customers, trades, and assessors to ensure efficient progression within strict timeframes.
Role type
Claims Coordinator (Insurance Administration)
Builds
Insurance claims resolution and customer service outcomes
Domain
Insurance / Claims Administration
Required skills
Customer service, organization, communication, multitasking, attention to detail, KPI management, deadline adherence
Responsibilities
Manage own portfolio of insurance claims from start to finish, Coordinate with customers, trades, assessors and other stakeholders, Follow up on outstanding information and progress claims, Manage high volume of claims meeting strict turnaround times, Maintain accurate claim records in systems, Provide high level customer service throughout the claims process