Large Loss Program Coordinator
Core
Coordinate workflows, monitor performance, and drive process improvements for Crawford's Large Loss program, supporting major and complex property claims.
Role type
Operational coordinator for large loss claims
Builds
Large Loss claims program workflows and performance insights
Domain
Insurance / Claims Management
Deliverable
dashboards & analysis
Required skills
workflow coordination, KPI monitoring, reporting, data analysis, stakeholder engagement, process improvement, quality assurance
Preferred skills
audit experience, continuous improvement approach
Responsibilities
Coordinate workflows across the Large Loss portfolio, Monitor KPIs and service standards, Prepare reporting and performance insights, Conduct file reviews to identify improvements, Support stakeholders with escalation activities, Analyse trends and drive process improvements