Strata Internal Claims Adjuster
Core
Manage a portfolio of strata claims from lodgement through to settlement, assessing policy coverage, investigating claims, and determining liability to guide customers through the claims process.
Role type
Claims Adjuster (Strata)
Builds
Claims resolutions and settlement outcomes for strata customers
Domain
Insurance / Property Management
Deliverable
client delivery
Required skills
Claims management, policy coverage assessment, claims investigation, reserve setting, liability determination, customer communication
Preferred skills
Insurance or strata industry experience, customer service background
Responsibilities
Manage a portfolio of strata claims from lodgement through to settlement, Support and guide customers throughout the claims process, Assess policy coverage and review supporting documentation, Investigate and analyse claims to support sound decisions, Set reserves and prepare clear, accurate reports, Determine liability and progress claims towards resolution