Insurance Claims Handler
Core
Handling and supporting a varied caseload of Property Claims in partnership with Loss Adjusters, focusing on agreeing mitigation at first notification of loss (FNOL) and ensuring swift settlement.
Role type
Insurance Claims Handler
Builds
Property claims settlements and loss mitigation outcomes
Domain
Insurance / Property Claims
Deliverable
client delivery
Required skills
Claims handling, FNOL, evidence gathering, workload planning, organization, customer service, structured problem-solving, stakeholder communication
Preferred skills
Domestic/Commercial claims knowledge up to £50K, negotiation and settlement, resolving complex claims, report writing, technical competence in handling property losses
Responsibilities
Agree mitigation on losses at FNOL, book appointments for Property Adjusters, manage alternative accommodation for claimants, remove process hurdles, collate details for swift settlement, challenge building scopes and variations
Seniority
Experienced IC