ISolved Payroll Specialist
Core
Manage assigned client payroll operations, resolve complex issues, and ensure compliance and accuracy for a book of business.
Role type
Senior Payroll Specialist
Builds
Reliable payroll processing and client service for a growing client base
Domain
HR Technology / Payroll Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Payroll processing, regulatory compliance, client support, data auditing, SOP documentation, mentorship, project leadership, Microsoft Office proficiency, problem-solving, time management
Preferred skills
Client relationship management, strategic planning, process improvement, training participation
Technologies
Microsoft Office (Outlook, Teams, Excel, PowerPoint)
Responsibilities
Resolve complex payroll issues ensuring compliance; manage assigned book of business; collaborate with Finance, Tax, and Production teams; respond to client inquiries via phone, email, and cases; perform payroll audits; document and update SOPs; mentor junior staff; lead ad hoc projects.
Seniority
Senior, hands-on IC
