Customer Engagement & Sales Coordinator
Core
Convert warm inbound enquiries into booked building inspections through trust-based communication and sales coordination.
Role type
Customer Engagement & Sales Coordinator
Builds
Booked inspection appointments and accurate client handovers
Domain
Building inspection / Property services
Required skills
Inbound sales communication, CRM management, quote preparation, objection handling, scheduling coordination, follow-up management
Preferred skills
Property/real estate experience, HubSpot/CRM proficiency, construction industry knowledge
Responsibilities
Respond to inbound phone, email, and website enquiries; explain services and pricing; prepare accurate quotes; follow up on open opportunities; coordinate client handovers and bookings; maintain CRM data accuracy; assist with inspector allocation and scheduling.
Seniority
Individual Contributor, entry-to-mid level