Administration Assistant
Core
Provide day-to-day administrative support to a local government Council team, managing customer enquiries and processing high-volume requests.
Role type
Administration Assistant
Builds
Customer service responses and administrative transaction processing for a local government Council
Domain
Public sector / Local government
Deliverable
dashboards & analysis
Required skills
Customer enquiry management, high-volume transaction processing, record keeping, outbound calling, liaison with technical teams, follow-up on outstanding matters
Preferred skills
Experience with TechOne, Content Manager/TRIM, Authority, or Pathway systems