Wholesale Account Manager
Core
Manage and grow Ripple Networks' wholesale customer base by providing training, onboarding, and strategic project support for communication service providers.
Role type
Wholesale Account Manager
Builds
Wholesale communication services for partner ISPs and service providers
Domain
Telecommunications / Wholesale Internet Services
Deliverable
client delivery
Required skills
Customer account management, partner onboarding, service qualification, project coordination, portal tool training
Preferred skills
Cisco certification, business administration knowledge
Technologies
Partner portal tools
Responsibilities
Provide training to existing customers on ordering services and using partner portal tools; Locate and discover businesses providing communication services; Assist with the signup process of communication service providers; Track and manage existing wholesale customers; Provide assistance with wholesale customers' projects and strategically place their needs within the team
