Client Strategy Manager
Core
Own adoption strategy for complex enterprise homebuilders, guiding them from post-sale alignment through implementation, launch, and long-term value realization to materially change how their business operates.
Role type
Senior IC Client Strategy Manager
Builds
Adoption of Higharc's design and construction technology platform for homebuilders
Domain
Construction technology (AEC) / Residential homebuilding
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
adoption strategy, change management, executive stakeholder management, cross-functional leadership, risk diagnosis, consultative selling, workflow transformation, account health analysis, ambiguity navigation
Preferred skills
experience in residential homebuilding, construction technology, AEC, manufacturing, ERP, or operationally complex industries
Technologies
AI-enabled tools, customer health signals
Responsibilities
Lead executive conversations on business goals, adoption milestones, risks, and tradeoffs; orchestrate internal teams across Implementation, Solutions, Product, Engineering, Support, and Sales; diagnose adoption risk early and restore momentum; translate client friction patterns into product and account intelligence
Seniority
Senior, hands-on IC