Partner Onboarding Specialist (H/F) - CDD (6 mois)
Core
Partner Onboarding Specialist ensuring smooth integration of new restaurant and merchant partners into Deliveroo's platform.
Role type
Operational Support Specialist (Onboarding & Compliance)
Builds
Onboarding workflows and partner account setup for Deliveroo's merchant base
Domain
Food Delivery / Retail Operations
Deliverable
product features
Required skills
Administrative operations, KYC-B compliance checks, data quality management, CRM data maintenance, risk identification, report preparation, stakeholder coordination
Preferred skills
Experience with Salesforce or HubSpot, prior compliance or onboarding process experience
Technologies
Google Suite, Excel, Salesforce, HubSpot
Responsibilities
Support Merchant Sales team with onboarding operations and administrative tasks; Review merchant documents and perform KYC-B, compliance, and due diligence checks; Act as primary contact for partners during onboarding to guide documentation; Maintain accurate merchant data in internal systems and CRM; Identify and escalate compliance risks or data anomalies; Prepare reports and support audit requests; Collaborate with Sales, Operations, and Compliance to improve partner onboarding experience
