Administration Assistant - TtW
Core
Provide comprehensive administrative and clerical support for the Transition to Work youth program and front-of-house support for the Workforce Australia Program, including appointment management, customer enquiries, and assisting participants with pre-employment activities.
Role type
Administrative Assistant
Builds
Organized administrative operations for youth employment services
Domain
Social services / Employment services
Deliverable
dashboards & analysis
Required skills
Diary management, Customer service, Computer applications (Windows, MS Office), Appointment coordination, Record maintenance, Referral management
Preferred skills
Community engagement, Team collaboration, Autonomy
Responsibilities
Acknowledge and respond to customer enquiries, Assist customers with open access computers and job search profiles, Refer customers to appropriate staff or external organisations, Provide administrative support to site staff, Manage diaries and organise meetings, Assist in arranging workshops and events