Outreach Assistant - Treasure Island
Core
Front-line support for job seekers, managing reception, conducting outreach, and guiding individuals through employment services.
Role type
Operations assistant (workforce development)
Builds
Employment and career services for job seekers
Domain
Workforce development / Social services
Deliverable
client delivery
Required skills
Client outreach, appointment scheduling, needs assessment, social service referrals, call screening, documentation
Preferred skills
Multitasking, customer service, familiarity with job search tools, phone and in-person communication
Responsibilities
Greet clients and manage reception, conduct client outreach and schedule appointments, assess job seeker needs, provide career program overviews, deliver social service referrals, support self-service in resource rooms, screen incoming calls, maintain referral logs