Senior Claims Officer
Core
Manage insurance building claims from start to finish, liaising with customers, insurers, and internal teams to process documentation, approvals, and payments.
Role type
Senior Claims Officer (Insurance)
Builds
Insurance claims processing and resolution
Domain
Insurance / Construction
Deliverable
client delivery
Required skills
claims lifecycle management, stakeholder liaison, documentation processing, contract handling, excess payment processing, customer communication, record keeping, team training, complex claims handling, mentorship
Preferred skills
insurance building industry experience
Technologies
Microsoft Office, internal claims systems
Responsibilities
Manage claims throughout the entire lifecycle, process claims documentation and approvals, conduct regular customer updates, maintain accurate records in internal and insurer systems, support team leaders with training and workflow management, assist with complex claims and mentor team members