Construction Liability Claim Representative
Core
Manage, evaluate, and process construction liability insurance claims to resolve customer issues efficiently.
Role type
Claims representative (property casualty insurance)
Builds
Resolved insurance claims and settlements
Domain
Insurance / Property Casualty
Deliverable
client delivery
Required skills
Claims management, coverage analysis, liability determination, negotiation, fraud identification, documentation, stakeholder communication
Preferred skills
Construction liability experience, claims software proficiency, complex claim handling
Responsibilities
Provide quality claim handling including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution; Communicate with policyholders, claimants, providers, and other stakeholders; Determine claim eligibility, coverage, liability, and settlement amounts; Ensure accurate and complete documentation of claim files; Identify and escalate potential fraud or complex claims; Coordinate with internal teams such as investigators, legal, and customer service