Business Systems Manager - HCM - Sydney
Core
Lead a team of Business Systems and Support Analysts to support and improve SAP SuccessFactors applications and associated solutions.
Role type
Senior IC Business Systems Manager (HCM)
Builds
SAP SuccessFactors solutions for HR processes
Domain
Agriculture + Human Capital Management
Required skills
SAP SuccessFactors, HR business process design, ServiceNow, Level 2/3 support processes, vendor management, system testing coordination, stakeholder management
Preferred skills
SAP SuccessFactors Quarterly Releases management
Technologies
SAP SuccessFactors, ServiceNow
Responsibilities
Lead involvement in defining and implementing the future of the transactional landscape; Provide application support governance, continuous improvement, and application portfolio ownership; Manage IT service management incidents, problems, service requests and enhancements; Work with developers and external vendors to provide effective solutions; Co-ordinate system testing, training, user acceptance and validation testing of solutions, production changes and upgrades.
Seniority
Senior, hands-on IC
