Data Capability Engineer
Core
Improving the accuracy, completeness, and usability of critical IT service management data to support implementation teams and AI-enabled capabilities.
Role type
Senior IC data capability engineer (IT service management)
Builds
Reliable, reusable data practices for service mapping, asset data, and platform metadata
Domain
IT Service Management (ITSM) / Data Engineering
Deliverable
production ML models | product features
Required skills
CMDB expertise, service mapping, data quality practices, discovery tooling, structured data management, data profiling, normalization, validation, Microsoft Dataverse, query capabilities
Preferred skills
Microsoft Power Platform, Azure AI Search, ITIL, DAMA/CDMP
Technologies
Lansweeper, agent-based discovery, Microsoft Dataverse, Power Automate, Azure AI Search
Responsibilities
Own accuracy and completeness of service management platform data; ensure service mappings remain accurate across hosts, servers, and applications; expand mapping coverage to certificates, websites, agents, and SaaS; work with discovery and software asset management tooling; apply data-quality practices to service catalogs and metadata; prepare platform data for AI consumption; query, profile, validate, and correct data at scale; embed data quality into operational workflows; monitor key measures like asset coverage and data confidence.
Seniority
Senior, hands-on IC