Learning Operation Manager
Core
Scale Pigment's customer, partner, and certification education ecosystem by owning operational workflows, LMS administration, and AI-driven automation.
Role type
Senior Learning Operations Manager
Builds
Scalable education programs, certification pathways, and automated learning workflows for customers and partners
Domain
SaaS / Enterprise Business Planning / Customer Education
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Learning operations management, LMS administration, workflow automation, data analytics, stakeholder management, program design, AI tool evaluation, certification program management
Preferred skills
Experience in high-growth SaaS, no-code automation tools, train-the-trainer initiatives, predictive analytics
Technologies
Docebo, Skilljar, Cornerstone, LearnUpon, AI-enabled workflows, LMS platforms
Responsibilities
Manage operational execution of customer and partner education programs at scale, Design and improve operational workflows to reduce manual effort, Support growth and adoption of certification programs, Serve as primary administrator for the LMS and supporting learning technologies, Use AI-powered analytics to identify trends in learner behavior and program effectiveness
Seniority
Senior, hands-on IC
