Hire Controller
Core
Front-desk representative coordinating equipment hire bookings, deliveries, returns, and contracts while providing expert advice on machinery range.
Role type
Hire Controller (Customer Service & Operations)
Builds
Equipment hire contracts and schedules for construction and trade customers
Domain
Equipment rental / Construction & Trade
Deliverable
product features
Required skills
Customer service, contract coordination, equipment knowledge, payment processing, physical labor (loading/unloading), time management
Preferred skills
Interest in mechanics and construction equipment
Technologies
Reservation prompt script, billing systems
Responsibilities
Coordinate bookings, deliveries and returns; Assist customers over the phone; Create and finalize hire schedules; Process payments; Support branch operations including opening/closing and cleaning; Load, unload, and deliver equipment
Seniority
Entry to Mid-level, hands-on IC