Learning and Development Specialist
Core
Design, deliver, and embed learning solutions to build capability across the ANZ Retail business, focusing on clinical knowledge, customer experience, and sales effectiveness.
Role type
Senior Learning & Development Specialist (Retail/Healthcare)
Builds
ANZ Retail Academy, scalable development programs, coaching toolkits for leaders
Domain
Healthcare retail (hearing care) + Learning & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work -> product features (learning programs, academies, toolkits)
Required skills
Instructional design, facilitation, learning evaluation, LMS management, stakeholder management, translating business priorities to learning solutions
Preferred skills
Experience in retail, healthcare, or multi-site environments, commercial awareness
Technologies
Learning Management Systems (LMS)
Responsibilities
Execute learning initiatives aligned with business priorities, design and evolve the ANZ Retail Academy, create learning journeys for onboarding and career development, maintain and optimize the LMS, develop coaching resources for retail leaders
Seniority
Experienced Specialist, hands-on IC