CareerPlan

Service Lead

New South WalesFull-time2026-10-28 → 2026-11-11

Core

Lead frontline operational service delivery teams to ensure safe, efficient, and resilient aviation services across Australia's airspace and airports.

Role type

Senior operational service lead (aviation)

Builds

Safe and compliant operational service delivery for Airservices Australia

Domain

Aviation / Air Traffic Management / Airport Operations

Required skills

Operational leadership, team coaching and mentoring, safety and risk management, stakeholder engagement, financial discipline, change management, crisis response, WHS management, commercial awareness

Preferred skills

Experience in aviation, transport, emergency services, or highly regulated industries; tertiary qualifications in management or business

Technologies

None stated

Responsibilities

Lead safe and compliant operational service delivery; build engaged and high-performing teams; manage operational and tactical priorities; monitor safety, risk, and compliance; support introduction of new systems and initiatives; lead WHS outcomes including hazard and injury management; maintain financial discipline; identify productivity improvement opportunities

Seniority

Senior, hands-on IC with management accountability