Service Lead
Core
Lead frontline operational service delivery teams to ensure safe, efficient, and resilient aviation services across Australia's airspace and airports.
Role type
Senior operational service lead (aviation)
Builds
Safe and compliant operational service delivery for Airservices Australia
Domain
Aviation / Air Traffic Management / Airport Operations
Required skills
Operational leadership, team coaching and mentoring, safety and risk management, stakeholder engagement, financial discipline, change management, crisis response, WHS management, commercial awareness
Preferred skills
Experience in aviation, transport, emergency services, or highly regulated industries; tertiary qualifications in management or business
Technologies
None stated
Responsibilities
Lead safe and compliant operational service delivery; build engaged and high-performing teams; manage operational and tactical priorities; monitor safety, risk, and compliance; support introduction of new systems and initiatives; lead WHS outcomes including hazard and injury management; maintain financial discipline; identify productivity improvement opportunities
Seniority
Senior, hands-on IC with management accountability