Duty Manager
Core
Oversee front-of-house operations and guest experiences at a hotel, ensuring high standards of service and resolving issues for all guests and staff.
Role type
Duty Manager
Builds
Guest experiences and operational continuity for TFE Hotels
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest relations, conflict resolution, team leadership, operational oversight, VIP management, problem-solving
Responsibilities
Manage front-of-house operations, handle guest inquiries and complaints, lead the team, coordinate VIP arrivals, ensure service standards are met.
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