Customer Experience Specialist
Core
Manage customer enquiries and orders across phone and email channels, resolving issues from start to finish.
Role type
Customer Experience Specialist (Contact Centre)
Builds
Seamless customer experience across the portfolio
Domain
Customer Service / Order Management
Deliverable
client delivery
Required skills
Customer service, order processing, multi-channel communication, troubleshooting, time management, system navigation
Preferred skills
Experience with SAP or Salesforce, peak season flexibility