APS5 Program Support Officer
Core
Provide high-quality administrative support for national workforce capability initiatives, focusing on compliance, records management, and stakeholder engagement.
Role type
APS5 Program Support Officer (Administrative & Compliance)
Builds
Operational processes, training administration, and business improvement initiatives for a Federal Government team.
Domain
Public Sector / Federal Government / Workforce Capability
Deliverable
dashboards & analysis
Required skills
Administrative support, compliance management, records management, stakeholder engagement, system administration, data quality management, project support, documentation review, reporting
Preferred skills
Experience with Learning Management Systems (LMS), database management, case management systems, CRMs, enterprise systems, business improvement initiatives
Technologies
Learning Management Systems, databases, case management systems, CRMs, enterprise systems
Responsibilities
Reviewing, assessing, and processing documentation; maintaining accurate records and administrative systems; responding to stakeholder enquiries; undertaking compliance checks and reporting; supporting LMS administration and system support requests; assisting with business improvement and system transition initiatives; supporting project activities including testing and documentation.
Seniority
APS5 (Entry to Mid-level)