Customer Experience Coordinator - Knockdown Rebuild
Core
Act as a key point of contact for customers throughout their residential knockdown rebuild journey, ensuring they feel informed, supported, and confident at every stage.
Role type
Customer Experience Coordinator
Builds
Residential knockdown rebuild projects
Domain
Residential construction
Deliverable
client delivery
Required skills
relationship-building, managing customer expectations, handling difficult conversations, liaising with internal teams, setting clear expectations
Preferred skills
previous experience in knockdown rebuild space, knowledge of residential building customer journey, proactive and solutions-focused approach
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