*Traveling Construction Customer Success Manager (80% travel required)
Core
Ensure customer success and satisfaction for construction projects in Texas by acting as the primary point of contact and facilitating communication between customers and internal teams.
Role type
Customer Success Manager (Construction/Technology)
Builds
Construction project solutions using Buildots technology
Domain
Construction industry + Construction technology
Deliverable
client delivery
Required skills
Customer success management, project management, problem-solving, analytical skills, communication, stakeholder management, training and support
Preferred skills
Construction industry experience, technology industry experience
Responsibilities
Act as primary point of contact for customers, collaborate with project teams to ensure timely delivery, monitor project progress and provide updates, identify process improvement opportunities, facilitate communication to resolve issues, provide training and support for product use
Seniority
Mid-level, hands-on IC (via careerplan.io/jobs/36-004-54-861-traveling-construction-customer-success-manager-80-travel-required-at-buildots)