Guest Services Assistant | Dysart | 14:7
Core
First point of contact for guests at a remote mining village, managing reception, reservations, and accommodation services.
Role type
Guest Services Assistant (Front Office)
Builds
Welcoming guest experiences and operational support for a remote accommodation village
Domain
Hospitality / Remote Mining Village Operations
Deliverable
product features
Required skills
Customer service, Reservation management, Check-in/check-out processing, Cash handling, Administrative reporting, RMS (Reservation Management System) experience
Preferred skills
Remote village experience, Mining/resources sector experience, Microsoft Office proficiency
Responsibilities
Welcome guests and process arrivals/departures, Manage accommodation bookings and room allocations, Respond to guest enquiries and resolve issues, Process retail transactions and cash handling, Maintain accurate administrative records, Liaise with housekeeping and maintenance teams
Seniority
Entry-level to Mid-level, hands-on IC