Forward Deployed Product Manager
Core
Embed with strategic accounts to deploy AI agents, drive automation outcomes, and feed field insights back into the platform to shape product improvements.
Role type
Forward Deployed Product Manager (AI Agents)
Builds
AI agent capabilities, evaluation systems, and platform fixes derived from customer deployment data
Domain
B2B SaaS / AI / Customer Experience (CX)
Deliverable
production ML models | product features
Required skills
Product management, solutions engineering, technical account ownership, AI-native workflow design, webhook/OAuth integration scoping, QA suite design, launch cycle management
Preferred skills
Enterprise CX strategy, organizational design advisory, stakeholder-driven problem diagnosis, feature shipping, documentation, demo execution
Technologies
Claude, Cursor, webhooks, OAuth, automated testing frameworks
Responsibilities
Own AI agent outcomes (automation, resolution, time-to-value) for strategic accounts end-to-end; Deploy agents and build platform fixes to remove blockers; Design and execute AI transformation roadmaps with CX leaders; Convert deployment insights into scalable platform capabilities; Build cross-platform agent capabilities (support, shopping, reviews, voice, social); Run full launch cycles from internal testing to GA including customer enablement and co-selling
Seniority
Mid-to-Senior, hands-on IC