Forward Deployed Product Manager
Core
Deploy AI agents with real customers across APAC, translating field learnings into product direction for enterprise CX.
Role type
Forward Deployed Product Manager (AI Agents)
Builds
AI agent platform for enterprise customer experience
Domain
AI / Customer Experience / CPaaS
Deliverable
production ML models | product features
Required skills
Product management, AI agent design, customer discovery, technical understanding of software, AI tooling proficiency, cross-channel context management
Preferred skills
0 to 1 product experience, hands-on experience with agent frameworks, LLM pipelines, or AI/ML tooling
Technologies
agentic CLIs, middleware tools, custom dashboards, AI coding tools
Responsibilities
Partner with APAC customers to co-design AI agents, lead deployments from pilot to production, synthesize customer feedback into product input, identify friction points and build playbooks, contribute to internal scaling tooling, act as connective tissue between field reality and roadmap
Seniority
Mid-level (2-3 years experience)