Associate Forward Deployed Product Manager
Core
Create, deploy, and optimize AI Agents to transform customer businesses and delight end-users by blending product thinking, prompt engineering, and data-driven insights.
Role type
Associate Forward-Deployed Product Manager (AI Agents)
Builds
AI Agent products for mid-market to Fortune 500 companies
Domain
Generative AI / Customer Experience / Contact Center Automation
Deliverable
production ML models
Required skills
Product management, Prompt engineering, Data analysis, Project leadership, Strategic planning, A/B testing
Preferred skills
Experience in travel/hospitality/healthcare/insurance/finance, Startup/SaaS background, LLM product experience, Systems thinking
Technologies
Cresta agent builder, Beta internal tools
Responsibilities
Drive AI Agent deployments across the lifecycle from pre-sales to post-launch optimization, Define AI roadmaps for executive teams using quantitative and qualitative insights, Iterate prompt and context engineering to achieve business outcomes, Own designing and running evaluations and A/B tests of AI Agents, Improve playbooks for agent development and customer deployment
Seniority
Associate, hands-on IC