People Experience Lead
Core
Designing and implementing frameworks, experiences, and insights to drive performance, progression, engagement, and retention across a global payments organization.
Role type
Senior People Experience Lead (HR Strategy & Operations)
Builds
Scalable employee experience systems, performance frameworks, and AI-enabled people processes
Domain
Fintech / Global Payments
Deliverable
production ML models | dashboards & analysis | infrastructure
Required skills
Strategic thinking, systems-oriented mindset, data-to-insight translation, organizational effectiveness, employee experience design, performance management, retention strategy, HR technology implementation, cross-functional leadership
Preferred skills
AI-enabled solution design, global organization experience, automation expertise
Technologies
AI-enabled tools, automation platforms, HR technology systems
Responsibilities
Designing and improving employee experience and ways of working, embedding culture-supporting behaviors, owning employee listening approaches (surveys/insights), turning feedback into organizational action, leading performance and progression frameworks, improving fairness in reviews/calibrations, identifying and addressing retention risks, leveraging automation/AI to scale people processes
Seniority
Senior, hands-on IC with strategic scope