Benefits Manager
Core
Manage day-to-day operations of the Benefits Administration team, ensuring accurate, timely, and compliant benefit processing and service delivery.
Role type
Senior IC benefits manager
Builds
Benefits administration operations and client/employee service
Domain
Human resources / benefits administration
Required skills
team supervision, complex benefit transaction review, audit support, process improvement, stakeholder partnership, escalation management
Preferred skills
associates degree or equivalent, 2–5 years of managerial group benefit experience
Technologies
office equipment, computer systems
Responsibilities
Provide direct supervision and coaching to Benefits Specialists; monitor team workloads and service levels; review and approve complex benefit transactions; partner with Payroll and insurance carriers to resolve discrepancies; oversee audits of benefit enrollments and payroll deductions; assist with process improvements and special projects.
Seniority
Senior, hands-on IC
